Dunn and Watson Reviews - Feedback from our Satisfied Customers

Reviews

Dunn and Watson Pty Ltd

4.6

Based on 186 reviews

wallenMVP .

09:38 01 Jun 20

Had a canopy built through Dunn and Watson, from the second I stepped into their showroom the fellas were educated with every question I had to throw at them. Mathew was a massive help, answering every queries I had during construction/completion And the final product come up exactly what I wanted

Leonie Kerr

01:07 20 May 20

Good customer service. Ordered items required for our customer's new coffee trailer we are building. Goods received in a timely matter considering the COVID-19 freight issues and our location. Pricing is good and easy to use the on-line ordering system. Thanks team

Phil The Autosparky

19:36 25 Mar 20

ok well the fabrication side of things is a1 5star my draws were made to the exact dimensions I requested but the people taking the orders not once but twice didn't read the email correctly so I had to call and explain my email they still didn't get it and quoted me wrong I rang again and got a different person and they finally understood what I was after I received the goods in a good time frame as I'm on the west coast and it cost a bloody packet and the forgot to put in some sundry items I had also ordered which meant another phone call and I asked them in my initial order to make the little slide on tables to suit the draws which they don't now I have to think of a way to make them fit all in all its fine if you want to get stuff that you don't need to make alterations to but if you do its probably best you go in and see them and make sure you're on the same page if you're in the west though you're out of luck. cheers

Peter Redondo

00:08 20 Mar 20

Purchased the 1500mm under tray drawer and couldn't be happier with what I got. Built and finished really well. Really strong and durable and shipping was quick. Wouldn't hesitate to buy from again. 👌

Rick Stella

02:03 12 Mar 20

Great service and these guys actually know what they are talking about. No question is too hard, great range of stock and will get it in for you if they don't have it. Online, Ebay, Amazon, website, or at the warehouse many options to get what you are after. Highly recommended 5 stars.

Peter Campbell

11:07 10 Mar 20

Thank you for your fast and efficient service I received the Drop Slide on Thursday (didn’t expect to see it until the next week) and fitted it same night, headed of camping next day, love the Drop Down Fridge Slide, Thanks Pete.

Dave Butcher

10:10 28 Feb 20

Great advice and answered all my questions on what I wanted to know will definitely go back and explore what I require. Would recommend them great product knowledge and willing to help.

Carolyn Taurua

06:52 28 Jan 20

Ordered the mini slide out tray on Monday, delivered to country Qld, and installed it on Friday...woohoo! Perfect size to hold the battery box in our camper. Slide works well especially with all the weight of the battery and box, very happy with this purchase!

neil jenner

07:07 06 Jan 20

Received my slides very quickly .very strong and easy to install them they slide smoothly l would highly recommend the product and the seller. Thanks guys

Tracey Johnson

07:37 03 Jan 20

Thank you Ash and team, you really helped us with choosing the best products for our next 4x4 camping trip, you guys really know your stuff and are so helpful, most fun shopping we've had in ages.

Tim Mitchell

04:44 02 Jan 20

Awesome 4x4 shop! Sick stuff, great range of products. Everything I needed. Mat is a mad dude. Super helpful!

Darren Sutton

04:43 10 Dec 19

Great service. Ordered parts and they arrived promptly. Pricing is good and nice people to deal with.

David Paterson

02:41 29 Oct 19

I have purchased a number of items over a number of months and the CUSTOMER SERVICE is outstanding both via the Web and on the phone. Recently there was an error with an order so Ash from the sales team called and worked a solution. 5 stars for quality of products 5 stars for ship and packing 5 stars for phone service 5 stars for the phone sales team Ash and Adrian are willing to listen willing to help and an asset to the company.

Ash Rebecca

04:26 28 Oct 19

Was able to help me fit out the back of my canopy with ease. Great customer service. Quick and resposnsive able to assist with all my questions. Love my new sticker too!

Daniel Bove

22:52 02 Oct 19

Amazing customer service! I placed a last minute order before my trip to Fraser Island and the team went above and beyond to ensure delivery before my depature date! Very, very impressed. Thank you again to the team for a great experience.

robert bull

10:01 02 Oct 19

These Guys are awesome. Was Getting the run around from the delivery service by saying the delivery had been completed, but not two of two .Only one of two. But any how, by chance flicked an Email to Dunn and Watson and they have resent the missing part without an second thought and will follow up with the transport company, Awesome Service . Thanks Guys.

James Cooper

02:15 27 Sep 19

Terrible customer service. Ordered a custom drawer took twice the time told and at no point could I get anyone to return any call and emails were 1-2 days turn around time and not one person had any idea why was going on. Product still wrong in the end. Paid top dollar for a poor product and service.

Michelle Currie

20:59 25 Sep 19

Dunn and Watson Pty Ltd Online ordering system was very simple and easy to use which made our ordering experience excellent. There was no confusion from start to finish. We were able to find exactly what we required, quantities were in stock and prices were easily visible. Our order was received and delivered in full and I would highly recommend this company. I would also like to mention Dunn and Watson online system is one of the best experiences I've had. I need to be able to place orders fast and within a timely manner to avoid any delays on product, if only all online systems were this easy to use for customers/clients. Very satisfied customer.

John Davis

04:28 28 Aug 19

Finally got my 1700mm cargo slide (new version took 2 months to deliver) after being told the one I ordered is discontinued after I paid for it but they let me have it at same cost and am generally happy with it. Quality materials used but looks like it was hastily constructed with tie down channels not running straight and parallel with tray and steel handle twisted at one end? Apart from that it works as intended. Service could be better with lack of correspondence and photos I requested on the new one never received

UltimateAngler Anaconda

03:35 09 Aug 19

Absolute Champions to deal with , fast response to my order " Stainless steel Snorkel" for Ford Ranger PX everything fitted perfectly and it sounds great.. Thank you so much. Regards Rhoul.

Mark Kingsley

04:37 02 Aug 19

Excellent service from the team at D&W and a great range of fairly niche products. Online ordering was simple and quick which is a pleasant change for semi-industrial products. Postage on my fairly hefty package was reasonable and the product must have been shipped within seconds of me placing the order as it was on my doorstep, interstate, in less than 2 days.

Roy Newbury

07:22 30 Jul 19

I purchased a fridge slide for our 85L Evakool fridge, works perfectly and effortlessly. Great product and good service - happy to recommend these guys

Jim & Judy Abdini

02:28 30 Jul 19

Online ordering was easy and delivery was made within the allotted time frame. Would definitely use again.

Robin Purchase

00:59 30 Jul 19

well made, robust generator/fridge slide. minor problem with the front mounting holes being covered by the slide and not accessible but easily fixed. website easy to use. fast efficient delivery. pleasure to deal with

Cameron Blackhurst

23:47 29 Jul 19

Have used DUNN & WATSON a couple of times now and have always been impressed with the products. Good quality and always functional. Fast postage and excellent communication from the sales department.

carstairs47

02:47 25 Jul 19

A prompt efficient service that supplied the right part quickly, provided good communication and packaged the item competently. I highly reccommend this seller.

Jye Cornielje

01:33 17 Jul 19

Great range of products, always ready to build what you need and 10/10 for customer service.

Tylar Schultz

01:27 17 Jul 19

Yeah they aight aight, great quality for everything and Mickaylah Guidi is ths best person to ask questions

Mickaylah Guidi

01:17 17 Jul 19

Highly recommend! Very helpful team, great range of products, I’ll definitely be returning.

james smith

22:04 30 Jun 19

fast efficient service company is very easy to get on with

Justin McDonnell

00:34 14 Jun 19

I had a few problems with my order but the owner went above and beyond to make sure i had the item in time. I appreciate the effort

T Nelson

04:20 18 May 19

Recently purchased a canopy and have already considered getting rid of it, Before I picked it up I saw it on their facebook page and noticed that there had been a mistake on the build, I did ask for photos via email but never received them, must have called a dozen times to try and rectify the issue before pick up, once I picked it up there was no solution to the problem just an excuses as to why it couldn't be fixed, now facing new dramas with it as the floor isn't even flat it has already started to flex making it more than difficult to fit out the inside. On top of that the sales representative doesn't know how to pick up a phone and doesn't present himself well at all. Will never go back and will never recommend.

Brodie Hurlock

04:39 29 Apr 19

Worst customer service I’ve experienced in a long time. Very unfriendly and unhelpful

peter mitchell

06:56 23 Apr 19

Quick to respond via email then 2 days for product to arrive. Perfect fit. Thanks

Gregory Karslake

18:44 27 Mar 19

Very happy with the fridge slide ,,great pricing and postage .Very happy also with the service great to deal with ..Would recommend Dunn and Watson to any one ...

Tamara Thomson

09:19 14 Mar 19

Just have to say how much we love our tilt fridge slide. Fantastic quality product and half the price of similar products. Everyone in our four wheel drive club is extremely jealous of ours.

Sgt. Rossco

20:28 23 Feb 19

Outstanding service from Dunn and Watson! Very fast and helpful correspondence through email and insanely fast getting an order out and shipped to Europe! Very impressed with the experience and will be recommending them! 👍🏼👍🏼

Adam Johnson

20:57 04 May 17

Ace service, ace products. The lads built me up a custom draw for the Patrol to still allow me use of the child tie down point. This was accompanied by a slide and tilt fridge slide and fridge cage. Has copped a beating and hasn't missed a beat.

Scott Taylor

09:56 05 Apr 17

Called to place an order and was put on hold for 30mins. Took my business elsewhere.

Nathan Billeau

11:08 24 Dec 16

Great products at a great price and helpful staff

Craig King

09:51 18 Sep 16

Excellent price, the guys there were very helpful and quality of their products is of a high standard.

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